Returns & Exchanges

At CraftNest, we want you to be completely satisfied with your artisanal fashion choices, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure your pieces are in their original condition with tags attached to receive a full refund or exchange.

1

Initiate Your Request

Log into your CraftNest account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and protective seals are intact to qualify for a refund.

3

Ship It Back

Affix the provided prepaid label to your parcel and drop it off at any authorized courier location within 7 days of generating the request.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing